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Units Still Under Warranty
See details of Limited Warranty.
Problems with your Repair?
See details of Repeat Repairs
Minor Repair: $252.00*
Replacement of either the touchpad, keyboard, CD or DVD drive, or memory (RAM).
Major Repair: $390.00*
Replacement or repair of either the     LCD or motherboard.
Battery Replacement Only
THRiVE 7": $125.00
THRiVE 10": $175.00
Portege Z Series: $175.00
*Units which require multiple parts, have liquid and/or physical damage or are part of the Qosmio model family will be quoted using time and material calculations.

*After diagnosis, if you elect not to have your unit repaired, there is a nonrefundable $131.00 diagnostic and shipping fee.

*If unit is not received within 30 days of box shipment, there is a nonrefundable $30.00 shipping fee. ($50.00 for All-In-Ones.)
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